2012 Chicago Auto Show - Four Seasons Heating & Air Conditioning
Four Seasons Heating & Air Conditioning is proud to be a part of this year's 2012 Chicago Auto Show. The Chicago Auto Show was held at Chicago's McCormick Place Convention Center. It is widely regarded as the largest auto show in North America, attended by nearly a million people during its 10 day run. Ford Motor Company asked us to be a part of its commercial vehicle display of the Ford Transit Connect. The Four Seasons Heating & Air Conditioning service vehicle is a fully wrapped Ford Transit with our custom graphics, company logo and company info on the truck. View the accompanying video to see the Four Seasons Service vehicle at the auto show.
NBC5 Chicago Previews Local 2012 Super Bowl Ads
NBC5 Chicago previewed Super Bowl commercials from local Chicago companies including Four Seasons Heating & Air Conditioning. In a poll of viewers it was voted one of the "Top 3" commercials from local companies.
This year's ad was a partnerhip between Mitsubishi Electric and Four Seasons promoting their heating & cooling room units. You can see the final cut of the commercial here.
Chicago Tribune column recognzies Pat Carr of Four Seasons Heating & Air Conditioning.
In the Thanksgiving Day Problem Solvers column John Yates of the Tribune looks back at moments throughout the year and gives thanks for helping hands. One of those individuals who was able to lend a hand was our very own Patrick Carr who assisted an elderly woman that had not had her air conditioner installed though she had already paid another HVAC contractor. The other company neglected the homeowner and she was forced to go some time without air conditioning. When Patrick read her story in the Tribune he began to ask and see if Four Seasons Heating and Air Conditioning could help her out.
Fortunately, we were able to get a new air conditioner installed at no cost for the homeowner. It was important to establish that there are responsible HVAC contractors who do good work and deliver proper customer service. Additionally, making sure Maryann Cervi had a working air conditioner was a safety issue as June temperatures were unusually warm. We were glad to provide the air conditioner and resolve the issue for her.
Four Seasons' - The only Illinois company to receive this prestigious award.
For the second consecutive year Four Seasons Heating & Air Conditioning has received the Dave Lennox Award from Lennox Industries. Only 25 HVAC companies received the award out of nearly 7,000 Lennox Dealers. Furthermore, Four Seasons' is the only heating and air conditioning company in Illinois to be recognized with the honor.
The Dave Lennox Award is presented to the company that embodies the highest quality and finest customer service. The Lennox brand is associated with quality and outstanding performance for its line of heating, air conditioning and air quality products.
Four Seasons Heating and Air Conditioning is proud to be recognized with the honor and looks forward to providing it's customers with the same commitment to customer service that has made it the leading HVAC company in Chicago and throughout the Chicago suburbs.
Four Seasons Heating & Air Conditioning ranked #21 among midsize companies in the Chicago Tribune list of best places to work.
On November 15th, 2011, the Chicago Tribune released the results of its survey of the best places to work - known as their TOP 100 WORKPLACES. In a survey conducted by WorkplaceDynamics LLC, Four Seasons Heating & Air Conditioning was named #21 among midsize businesses in the 2011 rankings.
We are proud to be recognized for a second consecutive year for providing a work environment that is satisfying and rewarding workplace for its employees. As the leading HVAC company in Chicago, our employees are crucial to our success and ability to provide outstanding sales, service and installation to all of our customers. The Chicago Tribune's TOP 100 WORKPLACES list includes many well known and iconic companies in Chicago. We are truly grateful to our employees for recognizing our efforts to provide a dynamic, supportive and inclusive culture.
Four Seasons Heating & Air Conditioning helped sponsor the 2011 event to raise funds to support victims of domestic violence.
The Dianne Masters Cup Golf Outing & Dinner took place on August 9th, 2011 at Silver Lake Country Club. Four Seasons Heating & Air Conditioning was a proud sponsor of this years event. The annual event helps raise funds in support of the Crisis Center for South Suburbia a non profit organization that provides emergency shelter and services to families victimized by domestic violence. Dianne Masters founded the center in 1978 with the hope of making a difference in the lives of those who faced domestic violence.
Over the years the organization has grown to help thousands of individuals and families. The annual golf outing is a great way to remember Dianne Masters and help raise awareness for an organization that relies heavily on volunteers and dedicated staff. More information can be found at http://www.crisisctr.org
REMINDER - Air Duct Cleaning Consumer Alert, CBS2 Chicago
CBS2 Chicago asks Four Seasons Home Services to help educate consumers on Air Duct Cleaning and proper practices. CBS2 chronicles a consumer who felt taken advantage of by a company offering "discount" services only to be given a huge final bill.
As a consumer you should look for an Air Duct Cleaning company that has a solid track record and high rating form the Better Business Bureau.
Chicago Heat Wave - Four Seasons on ABC7 News
During the July Heat Wave in which we saw temperatures in Chicago reach nearly 100 degrees and consecutive 90 degree days Four Seasons received thousands of calls for service. ABC7 Chicago's 10pm newscast featured a story about Chicagoans dealing with the heat which included a Four Seasons Heating & Air Conditioning technician servicing a customers air conditioner unit. Watch the accompanying video to view the report.
Fox Chicago News - Tips for your Air Conditioner from Four Seasons
Fox Chicago asked Four Seasons Heating & Air Conditioning about ways to keep your air conditioner working properly during the heat wave we experienced in July.
Watch the video for some helpful tips. As a reminder, seasonal maintenance should be performed early to avoid potential problems. If you stil haven't done so you may want to have a clean & check performed.
Design, Develop Construct Journal's Summer 2011 issue features our company in a story about developing relationships with customers.
While many of its competitors have struggled to stay afloat, Chicago-based Four Seasons Heating & Air Conditioning has conquered a difficult economic climate by offering services all day, every day, to keep business booming.
"I think we really excel in that we offer 24/7 service" says David Musial. "Whether you need a new furnace, air conditioner or a boiler, we are able to provide that service at any time; day or night. Our current response time, from the moment you pick up the phone to the time a technician arrives at your door, is about 54 minutes."
There is more of this article click here to see and read more about Four Seasons Heating & Air Conditioning.
The July 2011 issue of Management Today has a profile on Four Seasons entitled "Full Commitment".
Below are some excerpts form the article -
Four Seasons Heating & Air Conditioning says it strives to provide the best possible service for its customers... Four Seasons charges only a flat fee for any diagnostic work. The company also charges flat fees for any work done, so customers never have to worry about watching their costs go up with every minute a technician spends in their house. They know exactly before any of the repairs are done what the costs will be to the penny.
Between the initial pricing and the follow-up call is the service customers receive from Four Seasons' technicians - the company ensures that it employs the best of the best and prepares them for any situation they might encounter on the job (Four Seasons has established its own training program).
Read more of this article:
The article features Four Seasons and highlights our growth and takes a peek at the day to day operations. Below are excerpts from the article in the Spring 2011 edition of Northwest Quarterly Magazine.
"Relationships are a big deal to this dynamic business owner, and the customers have taken notice. Four Seasons maintains the highest rating from the Better Business Bureau, and it's received a top award from an online consumer ratings service. He also points to a wall of nearly 50 different service awards from a variety of manufacturers, recognizing his company as a top seller and installer".
"The company also launched Four Seasons Home Services, which specializes in air duct cleaning and minor home repairs. The service was so popular, says Musial, that it doubled in its first year, and it's quadrupled in the time since. He now employs 13 full-time handymen, 30 air duct cleaners and a licensed plumber. He plans to launch another home improvement business this fall".
Read more of this article:
Air conditioner finally installed
When another company fails to meet their commitment, Four Seasons Heating & Air Conditioning comes to the rescue.
A recent story in the "What's Your Problem?" column in the Chicago Tribune garnered the attention of Patrick Carr, our sales training manager. Excerpts from the article can be found below.
Many of you wrote to the Problem Solver saying you were upset about the way Cervi had been treated.
Among those who were appalled was Patrick Carr, sales training manager at Four Seasons Heating and Air Conditioning.
"I read the Sunday paper and saw the article, and for some reason, it just touched me," Carr said. "Honestly, we just don't take care of our elderly people that well in our country. I knew our company would be in a position to help her."
Read more of this article:
A profile of Four Seasons Heating & Air Conditioning in the May 1st edition of the Daily Herald. Everyone is trying to save money these days as the economy remains weak. Yet many homeowners are missing the boat on an impressive series of rebates and tax credits tied to replacing your aging — and probably electricity or natural gas-guzzling — furnace or air conditioner, said Dave Musial, CEO of Four Seasons Heating and Air Conditioning, a Chicago-based family business for the past 40 years. "I have never seen more incentives than there are out there right now. But as the economy starts to come around, I can see them being eliminated," he cautioned. Advertisement "You can practically have others buy your new furnace for you," Musial said. He checked off the following money-saving opportunities now available:
• The purchase of that same furnace or a qualifying air conditioner will also earn you the right to claim a $500 tax credit on your 2011 federal tax return. This is the last year for that tax benefit and you must not have earlier claimed it for any other energy-saving expense, like new windows.
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Four Seasons Heating & Air Conditioning makes Crain's Chicago Business List of Largest Privately Held Companies for second year in a row. We are proud to announce that once again we have made the Crain's List of Largest Privately Held Companies (#246). The annual list features local companies from throughout the city of Chicago and the six counties and is based on revenue for 2010.
Making the Crain's list for the second year in a row is a tribute to the hard work and dedication of our associates who continually provide exceptional service to the 100,000 customers we service every year. Celebrating our 40th anniversary in 2011, we are excited to be named alongside some of Chicago's most established and respected companies. As one of the leading residential HVAC companies in Chicago we specialize in quality installation and sales of air conditioners, furnaces, boilers and hot water tanks. We serve customers 365 days a year, 24 hours a day, repairing and maintaining all makes and models of HVAC equipment.
In the last 2 years we have also focused on educating customers on high efficiency (Energy Star rated) HVAC products and have helped thousands of customers receive cash back rebates from local gas companies.
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2010 Dave Lennox Awards Announced
Lennox Industries Inc. extends it's congratulations to Four Seasons' on being selected a Dave Lennox Award Winner for 2010.
The Dave Lenox Award is one of the highest recognitions given by Lennox Industries Inc. to it's dealers. It is a measure of Four Seasons Heating & Air Conditioning's proven committment to excellence to it's customers and employees. This is the 3rd consecutive Dave Lennox Award for Four Seasons, we also received the award in 2008 and 2009. Only 25 HVAC dealers out of nearly 7,000 dealerships are presented with this award for demonstrating top quality customer service.
This year the awards ceremony will take place in downtown Chicago, Illinois and will recognize dealers from all over North America.
Four Seasons Heating & Air Conditioing has specialized in heating and air conditioning installations and service throughout Chicago and the suburbs for 40 years. We are very proud to be recognized for our efforts to give every customer the best experience when choosing Four Seasons Heating & Air Conditioning for their heating & cooling needs.
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Four Seasons' Wins Contractor Challenge
Chicago contractors recognized for educating homeowners and businesses on available natural gas savings and increasing participation in rebate program
Four Seasons Heating & Air Conditioning has just been named winner of the Chicagoland Natural Gas Savings Program - Contractor Challenge. From October 1st, 2010 through December 31, 2010 Four Seasons Heating & Air Conditioning helped more Peoples Gas and North Shore Gas customers receive rebates on qualifying heating equipment. The rebates were available to customers who purchased High Efficiency products such as Furnaces, Boilers and Attic Insulation. Many customers earned rebates of as much as $500 dollars on their purchases.
Our Sales Department played a major role in educating customers on the benefits of high efficiency heating equipment and also on the available tax credits and rebates that were available. The program helped us inform customers on energy saving equipment and how they can save even more money on their heating bills and offset their costs through the rebate program.
- Read the CNGSP Press Release.
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Robbie Gould, Four Seasons take part in Orland Park Home Show
Inaugural home show in Orland Park
The Home Show will take place from 10 a.m. to 5 p.m. April 2 and 3 at Georgio's of Orland Park, 8800 W. 159th St.
Unlike home shows elsewhere, the Home Show is free for both admission and parking.
"We don't think property owners should have to pay to attend an expo so they can get a free estimate from a contractor or tradesman exhibiting in the show," Jessica Keeneth-Zeuli said.
Four Seasons Heating and Air Conditioning will have No. 9, Chicago Bears kicker Robbie Gould from 1 to 3 p.m. April 3 for autographs and photos, so attendees are encourated to bring their footballs, markers and digital cameras. - Read more of this Press Release.
| Check our Reviews on Angie's List |
Four Seasons Heating and Air Conditioning Earns Coveted Angie's List Super Service Award
Award reflects company's consistently high level of customer service
Four Seasons Heating and Air Conditioning has been awarded the prestigious 2010 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the companies rated on the nation’s leading provider of consumer reviews on local service companies.
“Our Super Service Award winners are the cream of the crop when it comes to providing consistently high quality customer service, as judged by the customers who hired them,” said Angie Hicks, founder of Angie’s List.
“We are proud that Four Seasons’ was recognized for the 6th year in a row, for providing outstanding customer service. The reviews and feedback from members has been tremendous.” - Read more of this Press Release.
Four Seasons' Named as one of the TOP WORK PLACES in Chicago by the Chicago Tribune
The Chicago Tribune has just released their 2010 list of the Top Work Places in Chicago. Four Seasons Heating & Air Conditioning employees are credited with making the honor possible.We have just been honored with a ranking of #26 among mid-size companies in the Chicago Tribune Top Work Places for 2010. It is the first time on the list for Four Seasons Heating & Air Conditioning. The rankings are based on employee feedback about the culture of each company and the opportunity for inclusion. The report also takes into account management support for overall employee morale and creating a dynamic workplace. Four Seasons' strives to create an environment that honors the commitment and hard work of our employees and rewards associates for their contributions to the success of the company. Through each of our departments we strive to provide not only quality service for our customers but also an excellent opportunity for employees to succeed and be appreciated. This is the second prominent honor we have received this year.
See the full list of Top Work Places - Companies ranked in three categories - large, midsize and small.
Four Seasons Heating & Air Conditioning Honored as Contractor of the Year
Sid Harvey's, one of the leading Wholesale HVACR Parts and Equipment Suppliers has named us as one of their Contractors of the Year.Once again, Four Seasons Heating & Air Conditioning has been recognized with an award. This time, Sid Harvey's has named Four Seasons as HVAC Contractor of the Year. Sid Harvey's Guy Mendolia presented the plaque honoring Four Seasons to our Dave M.
In a letter from it's corporate offices Sid Harvey's states:
"In Acknoweldgement of your extraordinary service, we at Sid Harvey's are very proud to award Four Seasons Heating & Air Conditioning our 2009 HVAC CONTRACTOR OF THE YEAR AWARD... You have built an impressive organization by delivering value for your customers resulting in Four Seasons' becoming the premier HVAC Contractor in the Chicago land marketplace and beyond."
View letter.
Dave M. Honored as one of the Illinois 2010 Businessmen of the Year by Newt Gingrich
An Excerpt from a letter received September 27, 2010 from the office of Speaker Newt Gingrich I am pleased to announce that our Executive Board has unanimously voted to honor you as one of our "2010 Businessmen of the Year" representing Illinois. There are less than 150 award winners, so you are in very exclusive company. I am having a party in Washington at the historic Ronald Reagan Building on Election Night, November 2 to honor you and a few of the others who have been selected to receive this prestigious honor.
I decided to have this ceremony on Election Night for two reasons. First, I want you to meet a few of my close friends who will be in attendance. But most importantly, I want to surround myself with the best and brightest entrepreneurs this country has to offer.
Read more.
Ryan B. Discusses Air Duct Cleaning on WCIU's "You & Me In The Morning"
Our very own Ryan B. was featured on "You & Me In the Morning" on WCIU recently. Ryan was there to discuss the benefits of duct cleaning services. This marks the second time Four Seasons Heating & Air Conditioning has been asked to appear on the WCIU program.
Four Seasons Heating & Air Conditioning Awards $500 Scholarships
Four Seasons Heating & Air Conditioning has awarded 2 merit scholarships to a pair of outstanding students who have recently graduated from high school. Stephen Sadak and Valerie Torres were each presented with their scholarships at a recent ceremony at their school. We wish Stephen and Valerie continued success in their academic pursuits.
Four Seasons Heating & Air Conditioning was recently awarded a winner in the Best Full Wrap Category for Vehicle Wraps by HVACR Business Magazine. The annual competition features innovative and eye-catching designs by HVAC companies which market themselves thru their vehicle fleet. Four Seasons' in-house vehicle wrap department is responsible for "wrapping" the 275 vehicles in our fleet.
Jeff V. of Four Seasons Heating & Air Conditioning discusses tax credits on high efficiency furnaces and air conditioners.
Publisher Terry Tanker recently interviewed Dave Musial, CEO of Four Seasons Heating & Air Conditioning in Chicago. They discussed management philosophy, growth, and controlling healthcare costs. Four Seasons Heating and Air Conditioning strives to give its customers the best service possible. 1. How were you introduced to the hvacr business?
My dad learned the industry in the military and introduced me to it. After I decided that college wasn't for me, my dad offered to sell his business.
2. Were there any problems working for your father?
Sure there were. He demanded perfection. He would tell me that I was only as good as my last job. Read More...
Four Seasons Heating and Air Conditioning strives to give its customers
the best service possible.
Four Seasons Heating and Air Conditioning's name makes sense not only because the HVAC provider works year-round, but also because its roots come from a Chicago firefighter who wanted to keep busy all the time. Owner Dave Musial says his father, Ken, learned the trade while in the Navy in the 1960s and began offering his services as a way to fill the downtime he normally experienced. Even though his duties as a fireman kept him away from HVAC work for days at a time, Musial says his father's customers didn't mind waiting for their projects to be completed.
"A lot of people were willing to wait for my father because he was honest and trustworthy," Musial says. Those values have carried over into the next generation and have propelled Four Seasons into a position of prominence in the Chicago HVAC market. Musial says the priorities instilled in him by his father have made Four Seasons a trusted name Read More...
In the December 2009 issue of HVACR Business, Dave Musial, CEO of Four Seasons Heating and Air Conditioning, Chicago, gives his thoughts on his book recommendation. Musial writes about "Take the Cold Out of Cold Calling" a book he recommends to those searching for better insights into the value of customer relationships and information. Read More...
HVACR Business asked Dave Musial, CEO of Four Seasons Heating and Air Conditioning, Chicago, to submit his recommendations for Management Resource Shelf. Four Seasons, which serves more than 75,000 customers annually, is recipient of a customer service award by a leading consumer review website, an A+ rating from the new Better Business Bureau's grading system, and the Dave LENNOX Award. In this issue, Musial writes about www.serviceroundtable.com. Next, he will write about two of his favorite management books. Read More...
Four Seasons Heating & Air Conditioning owner Dave Musial was recently featured in a USA Today article about common home heating myths and ways to save energy at home while keeping heating bills low in winter. Here is an excerpt from the article...
Myth: Water-heater settings don't matter.
Reality: Crank your tank down.
Dave Musial of Four Seasons Heating and Air Conditioning in Chicago says 95% of the homes his installers visit have the water heater set too high. A setting of 120 degrees or "warm" provides comfortable hot water, according to the Department of Energy. You can save money by dressing your water heater for winter, too: A precut insulation jacket for your appliance costs less than $20, and it will pay for itself in no time, Musial says. Read More...
Four Seasons Heating and Air Conditioning (Chicago) received a customer service award by a leading consumer review website, an A+ rating from the Better Business Bureau's new grading system, and the Dave Lennox Award from Lennox Industries Inc. (Dallas).
CHICAGO-July 6, 2009-Four Seasons Heating and Air Conditioning announced today that it received three distinctive honors including a customer service award by a leading consumer review website, an "A+" rating from the new Better Business Bureau's grading system and the Dave Lennox Award, the most prestigious business award given by worldwide heating and cooling manufacturer Lennox Industries Inc.
Four Seasons earned the customer service award by a leading consumer review website which is only awarded to companies who have achieved and maintained a superior service rating throughout the past year. Fewer than 5 percent of the companies on this leading consumer review website meet the eligibility requirements to be considered for the award. This is the 4th year in a row, that Four Seasons has been presented with this high profile distinction and 5th year overall. Read More...
Humbling reality: An increased need for immediate access to materials.
Four Seasons Heating and Air Conditioning, the largest privately owned HVAC service provider in the U.S., found itself in this situation. As the company grew, it sought to enhance services to its over 75,000 customers. To accomplish this, Four Seasons required immediate access to thousands of parts. The company teamed with Sid Harvey's, an HVAC parts and equipment distributor. The two agreed to share an 80,000-sq.-ft. warehouse.
Prior to becoming strategic partners both Sid Harvey's and Four Seasons relied on VAI (Vormittage Associates, Inc.), a leading provider of enterprise management solutions to the HVAC industry, to provide and implement its award winning software. VAI helped these companies find a common denominator, forging a unique partnership in customer service. Read More...
Dave Musial is a regular guy. No one would suspect upon first meeting him that the mild mannered Chicagoan heads up a $60-million company.
As the president and chief executive officer of Four Seasons Heating & Air Conditioning, www.fourseasonsheating.com, you won't find Dave practicing his swing on the golf course, or taking extended vacations in the Caribbean, like other company leaders. In fact, you are likely to find Dave sipping a cup of steaming Dunkin' Donuts coffee, at his office in downtown Chicago, while he looks over service orders, and answers calls from customers.
"I'm a solutions guy. I don't hide in my office and wait for other people to handle customer service, it's just not my nature," said Musial, who puts in 14-hour days, seven days a week, and rarely takes a vacation.
Musial credits his father Ken, with giving him a strict work ethic. "My dad always believed in integrity, and that the quality of work should speak for itself, that is definitely reflected in our ethics statement today," said Musial, "it's something we live and die by." Read More...
It all started with one man and one truck. My father was a professional firefighter in Chicago. Because they work 24-hour shifts, sleeping at the firehouse firefighters have a lot of extra time on their hands. Most find secondary sources of income. In 1971, my dad opened his own HVAC contracting business-one man with one truck.
I joined the company after high school and it became one man, one teenager, and one truck. When dad retired in 1995, it was back to one man (me), and one truck. But not for long.
Over the past 12 years, Four Seasons Heating and Air Conditioning has grown to a $60 million business that employs more than 400. At a certain point, this tremendous growth gave birth to the unique idea of having a distributor on site at our main facility, with the sole mission of supplying our business.
Read More...